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Thank you for choosing MailChilly as your preferred email marketing agency. We value your trust in us and want to make sure you’re happy with the services we provide. Please read our refund policy carefully.
This refund policy applies to all services provided by MailChilly.
MailChilly offers refunds under the following circumstances:
a. Service Disruption: If our services are severely disrupted, and we are unable to provide a satisfactory solution within a reasonable timeframe.
b. Billing Errors: In case of billing errors resulting in overcharges, we will refund the excess amount.
To request a refund, please contact our customer support using the following information:
Phone: +91-9929441754
Email: info@www.mailchilly.com
Ensure that you provide your account details, a clear description of the issue, and any relevant supporting documentation.
Refunds are subject to approval by MailChilly. We reserve the right to deny a refund if the issue does not meet the eligibility criteria outlined in this policy.
Refunds are processed within 30 business days of being authorised. The actual time it takes for the refund to be credited to your account may vary depending on your payment method and financial institution.
Certain services offered by MailChilly may be non-refundable. These will be clearly communicated at the time of purchase.
MailChilly reserves the right to modify or update this refund policy without prior notice. It is the responsibility of the user to review the policy periodically.